LifeChef FAQ

Vitamins

• Can I order supplements separately? How often will I receive them?
• I live out of the current meal box delivery zone. Could I still purchase supplements?

About LifeChef

• How can I chat with LifeChef?
• How does LifeChef Health work?
• Where are the meals prepared?
• What does LifeChef Health do?
• Who are we?

Meals & Pricing

• Do you offer mass personalization?
• What makes LifeChef Health unique?
• Can I add a few more meals to my weekly plan?
• How much do the meal plans cost?

Dietary and Nutrition

• How long will my meals stay fresh?
• What are the portion sizes, calories, and nutritional content of each meal?
• Can I find the recipes online?
• Do you use Organic/Non-GMO ingredients?

Packaging & Recycling

• Is your packaging environmentally friendly?
• Do I have to cook my meals?
• Are your meals frozen?
• How do you keep your food fresh?

Managing my Subscription

• How do I cancel my subscription?
• Does it cost money for a subscription?

Payment/Promotions

• How do I change my payment information?
• Can I cancel an order after my card has been charged?
• Will I be charged a cancellation fee?
• When will my card be charged?
• Do you offer special discounts?
• What forms of payment do you accept?

Delivery & Shipping

• Can I postpone my delivery?
• What if I am dissatisfied with my order?
• Where do I find tracking info?
• Do I have to be home to receive my delivery? 
• Who will deliver my meals?
• What days of the week do you deliver?

See all 8 articles

Get In Touch

• Chat with Us/Call Us
• What should I do if there is an issue with my delivery?
• How do I contact Customer Service?