We pre-authorize credit cards on Monday morning for a Friday delivery and on Thursday mornings for a Monday delivery. The credit card will be charged once the order ships on Monday or Thursday.
If a credit card is declined when LifeChef pre-authorizes on Monday and Thursday morning, the LifeChef Customer Experience Team will reach out via phone and email giving the customer an opportunity to update the payment method. If payment is not updated, the system will automatically cancel the order by 11am Eastern.
Comments
0 comments
Please sign in to leave a comment.